our aim is to provide you with a seamless experience from our website to your door. if you encounter any issue, please feel free to reach out; your feedback helps us grow!
Exchange & Return
Return & Exchange Policy
- We kindly ask you to try on the items you purchased while the courier is still there. You may return them immediately if you want.
- Please note that you can either choose to keep the whole order or return the whole order.
- Items cannot be returned once the courier leaves.
- If you want to exchange, send us a message within 24 hours.
- Items must be returned in their original packaging with all the tags attached.
- An additional shipping fee will be charged for exchanges.
Quality Guarantee
our top-notch quality control ensures near perfection in our products, though occasional errors can occur. if you receive a defective item, you're entitled to an immediate refund or exchange at no extra cost!